New England Chapter
(Includes the states of Connecticut, Maine, Massachusetts, New Hampshire, Upstate New York, Rhode Island, Vermont)
Meeting Dates/Info · Recent Meetings & Presentations · President's Corner
Photo Gallery · Past Chapter Meeting Minutes · Past E-Days
Welcome to the New England Chapter Webpage
This area is your resource for information about past, current and future meetings, events and news. Please visit often as the information will be updated frequently.Many of the documents available for download are in Adobe Acrobat PDF. You will need the Adobe Acrobat Reader software to view, save and print the documents. Visit www.adobe.com for download instructions, available at no charge.
Members: Email and contact information for members are available in the Online Membership Directory.
Regional Director
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Peggy Schwartz Boston Mutual Life Insurance Company 120 Royall St. Canton, MA 02021-1028 Phone: (781) 770-0423 Email: marguerite_schwartz@bostonmutual.com |
Chapter Officers
![]() President Dawn M. Murphy The Hanover Insurance Group 440 Lincoln St, S430 Worcester, MA 01653-0001 Phone: (508) 855-2491 E-mail: daxmurphy@hanover.com |
![]() Vice President Barbara Panzer Wolters Kluwer Financial Services 1117 Methuen St. Dracut, MA 01826 Phone: (877) 277-3004 E-mail: barbara.panzer@wolterskluwer.com |
![]() Secretary Faye Neilan The Hartford Steam Boiler Insp and Insurance Co One State Street PO Box 5024 Hartford, CT 06102-8900 Phone: (860) 722-5321 |
![]() Treasurer Brenda Miller, CPCU, CCP, ARC, CPIW, API, AIS, ARM Amica Mutual Insurance Company PO Box 6008 Providence, RI 02940-6008 Phone: (800) 652-6422 x24889 Email: Bmiller@amica.com |
![]() Past President Lee Davidson Phone: 978-821-2820 E-mail: leetracy40@hotmail.com |
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Committee Chairs
Committees are made up of volunteers interested in contributing to the strength, growth and value of our Chapter. Volunteering on a Committee doesn't take a lot of time and is a great way to meet other members and make a real contribution. Please contact the applicable Committee Chair if you are interested in volunteering on a committee or have any questions about committee activities.Education Day Committee Focusing on the educational needs of our Chapter, Continuing education, designations, and creating a day of learning and networking each year for members.
Barbara Panzer
Wolters Kluwer Financial Services
Phone: (877) 277-3004
Email: barbara.panzer@wolterskluwer.com
Membership Committee Promoting AICP to attract new members, provide information to existing members.
Sheila Coolidge
Wolters Kluwer Financial Services
Phone: 800-481-1522
Email: sheila.coolidge@wolterskluwer.com
Donna Crowe
The Hanover Insurance Group
Phone: 508-855-2566
Email: dcrowe@hanover.comKaren Rottner
Travelers Property & Casualty Company
Phone: 860-277-7395
Email: KROTTNER@travelers.com
Nominating Committee Identifies leaders within our chapter, coordinates the nomination process.
Lee Davidson
Phone: 978-821-2820
Email: leetracy40@hotmail.com
Planning Committee Planning upcoming chapter events and meetings.
Melinda Babin
Wolters Kluwer Financial Services
Phone: 781-907-6617
Email: Melinda.Babin@WoltersKluwer.com
Publicity/Website Committee Works directly with National Website committee to maintain Website content for our chapter, explores ways to market the value of our chapter, in order to enhance the image and increase the recognition of AICP within the industry.
Mandi Al-Beik
The Hanover Insurance Group
Phone: 508-855-2675
Email: malbeik@hanover.com
Vendor Committee Promoting awareness of and opportunities to interact with vendors who provide products and services that support our industry.
Diane Rosolko
The Hanover Insurance Group
Phone: 508-855-3931
Email: drosolko@hanover.com
Volunteer Recognition Committee Identifying and recognizing outstanding volunteer leaders and recruiting new volunteers.
Peggy Schwartz
Boston Mutual Life Insurance Company
Phone: 781-770-0423
Email: marguerite_schwartz@bostonmutual.com
Chapter By Laws
Approved 2009 Chapter By Laws
Meeting Dates/Info
AICP NE Chapter MeetingFriday, March 19, 2010
10:00-1:30
Naismith Memorial Basketball Hall of Fame
1000 West Columbus Avenue
Springfield, MA 01105
The low cost of $40 members/$55 nonmembers is truly a value for all that you get!
Our guest speaker, Socheth Sor of Edwards Angell Palmer & Dodge, LLP will speak about recent changes in privacy laws and related issues - including the Massachusetts Regulations effective March 1 this year. She will also address other federal and state privacy issues including special concerns around social media technologies. A hot topic indeed!
Registration includes business meeting, speaker, luncheon and networking event at the National Basketball Hall of Fame!
See registration and details atached!
Contact: Jim Ruegg
Phone: 800.234.5433 x29324
Event Documents: New England Education Day
Friday, May 14, 2010
Providence Marriott Downtown
1 Orms Street
Providence, RI 02904
More information and agenda to follow.
Contact: Barbara Panzer
Phone: 877-277-3004
Fax: 877-277-3004
Past Chapter Meeting Minutes
8-21-2009 Chapter Meeting Minutes
4-03-2009 Chapter Meeting Minutes
8-27-2008 Chapter Meeting Minutes
6-13-2008 Chapter Meeting Minutes
1-18-2008 Chapter Meeting Minutes
9-7-2007 Chapter Meeting Minutes
12-01-2006 Chapter Meeting Minutes
8-25-2006 Chapter Meeting Minutes
3-31-2006 Chapter Meeting Minutes
2-10-2006 Chapter Meeting Minutes
President's Corner
COMING SOON!Volunteer Recognition
AICP New England Chapter Volunteer of the YearThis annual award was established to recognize that individual member of the New England AICP Chapter whose dedication to AICP, our Chapter and the insurance industry through his or her extraordinary volunteer activities benefits our organization, industry and or the community at large.

2009 Frances Sample
2009 Frances Volunteer of the Year Award Video
![]() 2008 Jim Ruegg |
![]() 2007 Mary Hendricksen |
![]() 2006 Gregory A. Popolizio |
Volunteer Recognition Certificate Awards
We recognize that many people in our Chapter routinely volunteer their time, talent and enthusiasm to contribute to AICP, the industry and the community at large. The following chapter members have been recognized for such efforts and awarded a Volunteer Recognition Certificate by the President of the Chapter at various Chapter meetings.
Laurie Clarke – Dec. 11, 2009
Lee Davidson
Jim Ruegg
Barbara Panzer
Mary Hendricksen
Recent Meetings & Presentations
New England Chapter Meeting
Friday, December 11, 2009
Hyatt Regency Hotel and Spa
Newport, Rhode Island
Our winter chapter meeting was held at the Hyatt Regency Hotel and Spa in Newport. Our guest speaker was Anthony Derico, a contributing author of Digital Strategies for Powerful Corporate Communications, and a principal of think communications, LLC — a New York-based consultant and provider of digital communications strategy for business intelligence providers. Anthony discussed various aspects of this book and offered insights on how to leverage new powerful and effective digital communications.
Following the meeting we had our networking event at the famously beautiful and extravagant Newport mansions which were all decked out for the winter holidays. These mansions — understatedly referred to as their "summer cottages" by the wealthy barons of the Gilded Age — line historic Bellevue Avenue, their backyards looking out onto the world-renowned Cliff Walk and Atlantic Ocean. As Cornelius Vanderbuilt once quipped, "It's not much, but we call it home!"
Past E-Days
New England Chapter Educational Day
Friday, May 15, 2009
Four Points by Sheraton
Norwood, MassachusettsThis year's Education Day had an all star team of regulators, industry organizations, compliance experts and other industry leaders to help us learn about key issues and strategies for 2009. Topics on the agenda included: Privacy, the Interstate Compact, SERFF, Surplus Lines, Disability, AML Legislation, Bankruptcy, Consumer Affairs & Compliance Management, Financial Strategies & Market Updates, Networking Skills & Using New Technology, and Hot Topics discussions covering a number of current issues.
The day started out with the entire group together for a presentation by Kathy Donovan, Senior Compliance Counsel, Wolters Kluwer Financial Services on "Top Regulatory Concerns for Now and the Future." We then went on to concurrent breakout sessions provided.
At the noontime Networking Lunch and Volunteer Recognition, Frances Sample was honored as the 2009 Volunteer of the Year.
Following the meeting we were able to take a self guided tour at "The Hall at Patriot Place." The tour took us through the history of the Patriots where we were able to watch a video, take pictures with some of the "players in a huddle," with the Super Bowl trophies, and Super Bowl Rings. It was great fun for all who went.
For more information about our E-Day see the links below and visit our Photo Gallery.
- AICP New England Chapter Session Descriptions
- Meet our 2009 E-Day Sponsors
- 2009 AICP NE E-Day Attendees
- Session 2 SERFF Tips & Pointers (Combined)
- Session 4 Privacy (Combined)
- Session 5 Interstate Compact (Life)
- Session 6 Surplus Lines (P&C)
- Session 7 Making an Impression, Networking Strategies for Success (Combined)
- Session 12 Financial Strategies and Market Update (Combined)
Friday, May 9, 2008
New England Center
Durham, New HampshireFriday, May 4, 2007
The Hilton Hartford
Hartford, ConnecticutFriday, May 5, 2006
The Hotel Marlborough
Marlborough, MassachusettsFriday, May 13, 2005
The Marriott
Hartford, ConnecticutFriday, May 7, 2004
Sheraton Hotel
Nashua, New HampshireThursday, May 1, 2003
Marriott Hotel
Springfield, Massachusetts

















