AICP: Association of Insurance Compliance Professionals
Annual Conference
AICP Calendar



Leadership and Involvement
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Chapter Officers

Great Lakes   ·   Gulf States   ·   Heartland
Mid-Atlantic   ·   Midwest Chapter   ·   New England
Northwest   ·   South Central   ·   Western


Great Lakes Chapter

Florence Marafatsos
President
Florence Marafatsos
Fortress Insurance Company
6133 N River Road #650
Rosemont, IL 60018
Phone: (847) 653-8466
Toll Free: (800) 384-0062
E-mail: Florence.marafatsos@fortressins.com
Don Harrison
Vice President
Karen Yotis
Social Media Family Network
4635 Central Ave.
Western Springs, IL 60558
Phone: (708) 288-2074
E-mail: karenyotis@gmail.com
Carolyn Denk
Secretary
Carolyn Denk
Zurich North America
1400 American Lane, T1 F4
Schaumburg, IL 60196
Phone: (847) 330-1132
E-mail: Carolyn.denk@zurichna.com
Hazel Delane
Treasurer

Hazel Delane, MBA, AIRC, AAPA, MHP, HIA
Milliman, Inc
Two Conway Park
150 Field Dr, Ste 180
Lake Forest, IL 60045
Phone: (312) 499-5728
E-mail: hazel.delane@milliman.com
Jerie Olson
Regional Director
Jerie Olson
National Guardian Life Insurance Company Two East Gilman St.
Madison, WI 53703
(608) 443-5244
E-Mail: Jaolson@nglic.com
Michael Hollar
Past President
Michael Hollar HIA, AIRC, ACS, LTCP, FLMI, CCP
Combined Insurance Company of America
1000 North Milwaukee Avenue
6th Floor
Glenview, IL 60025-2423
Phone: (847) 953-1531
Email: michael.hollar@combined.com

Gulf States Chapter

Richard Fidei
President
Richard Joseph Fidei
Colodny, Fass, Talenfeld, Karlinsky & Abate, P.A.
1 Financial Plaza
100 SE 3rd Ave, 23rd Floor
Fort Lauderdale, FL 33394-0002
Phone: (954) 492-4010
Ruthanne Matson
Vice President
Ruthanne Matson
Essent Guaranty, Inc.
101 South Stratford Road
Winston-Salem, NC 27104-4224
Phone: (336) 776-3774
Maria Moller
Secretary
Maria Moller
Frontline Homeowner Insurance
7131 Business Park Lane
Lake Mary, FL 32746
Phone: (321) 249-8193
Jessie Wilbanks
Treasurer
Jesse Wilbanks
RSUI Group, Inc.
945 E. Paces Ferry Road
Suite 1800
Atlanta, GA 30326-1160
Phone (404) 682-7635
Roger Osgood
Regional Director & Past President
Roger Osgood
(770) 744-6531

Heartland Chapter


President
Linda Snook
Swiss RE
5200 Metcalf
Overland Park, KS 66202-1265
Phone: 913.676.5307

Vice President
Terri Parker, ACS, AIRC
American Equity Investment Life Insurance Company
5000 Westown Parkway
West Des Moines, IA 50266
Phone: (515) 457-1724

Secretary
Jackie Ward
Aviva USA
7700 Mills Civic Parkway
West Des Moines, IA 50266
Phone: (515) 342-2340

Treasurer
Vickie Goodman
Assurity Life Insurance Company
1526 K St
Lincoln, NE 68508
Phone: 402.437.4375
Fax: 402.437.3802
Sean Cox
Regional Director
Sean Cox
First Consulting & Administration, Inc.
1020 Central
Kansas City, MO 64105
(816) 391-2731
Toll Free: (800) 927-2730

Past President
Bonnie Blue
Principal Life Insurance Company
711 High St, K-005-E81
Des Moines, IA 50392-0002
Phone: 515.247.0657

Mid-Atlantic Chapter

Matthew Brasch
President
Matthew Brasch
Attorney
Stalker Vogrin Bracken & Frimet
6 Sentry Parkway E Bldg 620
Ste 100
Blue Bell, PA 19422
(484) 753-0252

Vice President
Larry Grove, AIM, AU, CPCU
Compliance Assurance Corportation
701 Terrace Road
Willow Grove, PA 19090
(215) 659-2304
Betty Dabrowski
Secretary
Betty Dabrowski
McHugh Consulting Resources, Inc.
2005 S Easton Rd
Ste 207
Doylestown, PA 18901
(215) 230-7960
BJ Baldwin
Treasurer
BJ Baldwin, FLMI, AIRC, ACS, ACP, BS, CCP
AEGON Transamerica Worksite Marketing
6H Queen Victoria Way
Chester, MD 21619
Phone: 501-227-1098
Charles Lynch
Regional Director
Charles Lynch, JD
Attorney/Consultant
601 East 20th St., #9H
New York, NY 10010
(212) 254-4349
Karen McCloskey
Past President
Karen McCloskey
Chartis Insurance
503 Carr Road, 3rd Floor
Wilmington, DE 19809
Phone: 302-765-1756

Midwest Chapter

Reba Dameron Jones, MHP, HIA, AIRC
President
Reba Jones, MHP, HIA, AIRC
Selective Insurance Co. of America
434 Flat River Street
Pickerington, OH 43147
Phone: (614) 834-7947
Carmen Behovitz
Vice-President
Carmen Behovitz
FinCor Holdings, Inc.
6215 W. St. Joseph Hwy
Lansing, MI 48917
Phone: (517) 886-8294
Jami Kelley
Secretary
Jami Kelley
Wolters Kluwer
Financial Services

11715 E 660
Hudson, IN 46747
(877) 448-4436
Scott D Whitaker
Treasurer
Scott D Whitaker
Nationwide Insurance
One Nationwide Plaza (1-29-401)
Columbus OH 43215-2220
Phone: (614) 249-6742
Scott D Whitaker
Regional Director
Scott D Whitaker
Nationwide Insurance
One Nationwide Plaza (1-29-401)
Columbus OH 43215-2220
Phone: (614) 249-6742
Cheryl Davis, ACS
Past President
Cheryl Davis, ACS
Nationwide Insurance
One Nationwide Plaza
1-35-18
Columbus, OH 43215
Phone: (614) 249-4580

New England Chapter

Karen Andrews
President
Karen Andrews
Travelers
One Tower Square
PB5A
Hartford, CT 06183
Phone: (860) 277-1302
Callie Currin
Vice President
Cailie Currin
Currin Compliance Services, LLC
14 East Main Street
Greenwich, NY 12834
Phone: (518) 692-2494
 
Faye Neilan
Secretary
Faye Neilan
The Hartford Steam Boiler Insp and Insurance Co
One State Street
PO Box 5024
Hartford, CT 06102-8900
Phone: (860) 722-5321
Brenda Miller
Treasurer
Brenda Miller, CPCU, CCP, ARC, CPIW, API, AIS, ARM
Amica Mutual Insurance Company
PO Box 6008
Providence, RI 02940-6008
Phone: (800) 652-6422 x24889
Email: Bmiller@amica.com
 
Julie Levine
Regional Director
Julie Levine, JD
CIGNA
Wilde Building, A4COL
Bloomfield, CT 06002
(860) 226-9019
Dawn Murphy
Past President
Dawn M. Murphy
The Hanover Insurance Group
440 Lincoln St, S430
Worcester, MA 01653-0001
Phone: (508) 855-2491
E-mail: daxmurphy@hanover.com

Northwest Chapter

Stephen D. Youngkrantz, CPCU, CCP, ARC, MCM
President
Stephen D. Youngkrantz, CPCU, CCP, ARC, MCM
Safeco Insurance Companies
Safeco Plaza
1001 4th Avenue, Suite 2700
Seattle, WA 98185-0001
Phone: (206) 473-5828
Elaine Bailey
Vice President
Elaine Douglas
Red Shield Insurance Company
1411 SW Morrison Street
Suite 400
Portland, OR 97205-1945
(503) 226-4146 x190

Secretary
Jennifer Kreitler
WA State Office of the Insurance Commissioner
5000 Capitol Blvd SE
PO Box 40259
Olympia, WA 98504
Phone: (360) 725-7127
John Haworth, MCM
Treasurer
John Haworth, MCM
WA State Office of the Insurance Commissioner
5000 Capitol Blvd SE
PO Box 40259
Olympia, WA 98504
Phone: (360) 725-7223
Erica Brownell
Regional Director
Erica Brownell, AIS
Washington Surveying and Rating Bureau
Compliance Supervisor
2101 4th Avenue Suite 300
Seattle, WA 98121
Phone: (206) 273-7167
Brianne Dahl
Past President
Brianne Dahl
Mutual of Enumclaw Insurance Group
1460 Wells St.
Enumclaw, WA 98022
Phone: (360) 825-2591 ext. 3096

South Central Chapter

Donna Benard

President
Donna Benard
New York Life Insurance Company
LTC Division

6200 Bridge Pt Pkwy, Suite 400
Austin, TX 78730-5006
Phone: (713) 703-5475
Tyrone Settlemier, CPCU, ACP
Vice President
Tyrone Settlemier, CPCU, ACP
UBI — a division of AmTrust North America
12790 Merit Dr
Dallas, TX 75251
Phone: (214) 360-8034
Rachelle Carter
Secretary
Rachelle Carter
Louisiana Department Of Insurance
PO Box 94214
Baton Rouge, LA 70804-9214
(225) 219-5100
Tyrone Settlemier, CPCU, ACP
Treasurer
Marrjo Ortiz
New York Life Insurance Company
6200 Bridge Pt Pkwy
Austin, TX 78730
Phone: (512) 703-5809
Diane Higdon
Regional Director
Diane Higdon, CCP, CE#1, CC#2
American Health & Life Insurance Company
3001 Meacham Blvd.
Fort Worth, TX 76137
(817) 348-7535
Joycelyn Ray
Past President
Joycelyn Ray
HCC Insurance Holdings, Inc.
13403 NW Freeway
Houston, TX 77040
Phone: (713) 744-3738

Western Chapter

Mark Banks
President
Mark Banks
Equitable Life & Casualty Insurance Company
3 Triad Ctr
Salt Lake City, UT 84180-1202
(801) 579-3756
Randall Doctor
Vice President
Randall A. Doctor, Esq
Barger & Wolen, LLP
650 California Street
San Francisco, CA 94108
Phone: (415) 743-3707
Secretary
Tonia Burleigh
Balboa Insurance Group
3349 Michelson Drive, Suite 200
Irvine, CA 92612
Phone: (949) 222-8164
Toll Free: (800) 854-6115 ext. 8164
Lynne Hennessey
Treasurer
Lynne C. Hennessey
Veterinary Pet Insurance Co.
DVM Insurance Agency
1800 E. Imperial Hwy., Suite 145
Brea, CA 92821
Phone: (714) 706-5479
Carol Heard

Past President
Carol Heard
California Casualty Management Co.
1900 Alameda de las Pulgas
San Mateo, CA 94403-1298
Phone: (800) 288-7765 ext. 4697
 

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