Chapter Officers

Great Lakes Chapter

President Florence Marafatsos Fortress Insurance Company 6133 N River Road #650 Rosemont, IL 60018 Phone: (847) 653-8466 Toll Free: (800) 384-0062 E-mail: Florence.marafatsos@fortressins.com	Vice President Karen Yotis Social Media Family Network 4635 Central Ave. Western Springs, IL 60558 Phone: (708) 288-2074 E-mail: karenyotis@gmail.com
Secretary Carolyn Denk Zurich North America 1400 American Lane, T1 F4 Schaumburg, IL 60196 Phone: (847) 330-1132 E-mail: Carolyn.denk@zurichna.com	Treasurer Hazel Delane, MBA, AIRC, AAPA, MHP, HIA Milliman, Inc Two Conway Park 150 Field Dr, Ste 180 Lake Forest, IL 60045 Phone: (312) 499-5728 E-mail: hazel.delane@milliman.com
Regional Director Jerie Olson National Guardian Life Insurance Company Two East Gilman St. Madison, WI 53703 (608) 443-5244 E-Mail: Jaolson@nglic.com	Past President Michael Hollar HIA, AIRC, ACS, LTCP, FLMI, CCP Combined Insurance Company of America 1000 North Milwaukee Avenue 6th Floor Glenview, IL 60025-2423 Phone: (847) 953-1531 Email: michael.hollar@combined.com

Gulf States Chapter

President Richard Joseph Fidei Colodny, Fass, Talenfeld, Karlinsky & Abate, P.A. 1 Financial Plaza 100 SE 3rd Ave, 23rd Floor Fort Lauderdale, FL 33394-0002 Phone: (954) 492-4010	Vice President Ruthanne Matson Essent Guaranty, Inc. 101 South Stratford Road Winston-Salem, NC 27104-4224 Phone: (336) 776-3774
Secretary Maria Moller Frontline Homeowner Insurance 7131 Business Park Lane Lake Mary, FL 32746 Phone: (321) 249-8193	Treasurer Jesse Wilbanks RSUI Group, Inc. 945 E. Paces Ferry Road Suite 1800 Atlanta, GA 30326-1160 Phone (404) 682-7635
Regional Director & Past President Roger Osgood (770) 744-6531

Heartland Chapter

President Linda Snook Swiss RE 5200 Metcalf Overland Park, KS 66202-1265 Phone: 913.676.5307	Vice President Terri Parker, ACS, AIRC American Equity Investment Life Insurance Company 5000 Westown Parkway West Des Moines, IA 50266 Phone: (515) 457-1724
Secretary Jackie Ward Aviva USA 7700 Mills Civic Parkway West Des Moines, IA 50266 Phone: (515) 342-2340	Treasurer Vickie Goodman Assurity Life Insurance Company 1526 K St Lincoln, NE 68508 Phone: 402.437.4375 Fax: 402.437.3802
Regional Director Sean Cox First Consulting & Administration, Inc. 1020 Central Kansas City, MO 64105 (816) 391-2731 Toll Free: (800) 927-2730	Past President Bonnie Blue Principal Life Insurance Company 711 High St, K-005-E81 Des Moines, IA 50392-0002 Phone: 515.247.0657

Mid-Atlantic Chapter

President Matthew Brasch Attorney Stalker Vogrin Bracken & Frimet 6 Sentry Parkway E Bldg 620 Ste 100 Blue Bell, PA 19422 (484) 753-0252	Vice President Larry Grove, AIM, AU, CPCU Compliance Assurance Corportation 701 Terrace Road Willow Grove, PA 19090 (215) 659-2304
Secretary Betty Dabrowski McHugh Consulting Resources, Inc. 2005 S Easton Rd Ste 207 Doylestown, PA 18901 (215) 230-7960	Treasurer BJ Baldwin, FLMI, AIRC, ACS, ACP, BS, CCP AEGON Transamerica Worksite Marketing 6H Queen Victoria Way Chester, MD 21619 Phone: 501-227-1098
Regional Director Charles Lynch, JD Attorney/Consultant 601 East 20th St., #9H New York, NY 10010 (212) 254-4349	Past President Karen McCloskey Chartis Insurance 503 Carr Road, 3rd Floor Wilmington, DE 19809 Phone: 302-765-1756

Midwest Chapter

President Reba Jones, MHP, HIA, AIRC Selective Insurance Co. of America 434 Flat River Street Pickerington, OH 43147 Phone: (614) 834-7947	Vice-President Carmen Behovitz FinCor Holdings, Inc. 6215 W. St. Joseph Hwy Lansing, MI 48917 Phone: (517) 886-8294
Secretary Jami Kelley Wolters Kluwer Financial Services 11715 E 660 Hudson, IN 46747 (877) 448-4436	Treasurer Scott D Whitaker Nationwide Insurance One Nationwide Plaza (1-29-401) Columbus OH 43215-2220 Phone: (614) 249-6742
Regional Director Scott D Whitaker Nationwide Insurance One Nationwide Plaza (1-29-401) Columbus OH 43215-2220 Phone: (614) 249-6742	Past President Cheryl Davis, ACS Nationwide Insurance One Nationwide Plaza 1-35-18 Columbus, OH 43215 Phone: (614) 249-4580

New England Chapter

President Karen Andrews Travelers One Tower Square PB5A Hartford, CT 06183 Phone: (860) 277-1302	Vice President Cailie Currin Currin Compliance Services, LLC 14 East Main Street Greenwich, NY 12834 Phone: (518) 692-2494
Secretary Faye Neilan The Hartford Steam Boiler Insp and Insurance Co One State Street PO Box 5024 Hartford, CT 06102-8900 Phone: (860) 722-5321	Treasurer Brenda Miller, CPCU, CCP, ARC, CPIW, API, AIS, ARM Amica Mutual Insurance Company PO Box 6008 Providence, RI 02940-6008 Phone: (800) 652-6422 x24889 Email: Bmiller@amica.com
Regional Director Julie Levine, JD CIGNA Wilde Building, A4COL Bloomfield, CT 06002 (860) 226-9019	Past President Dawn M. Murphy The Hanover Insurance Group 440 Lincoln St, S430 Worcester, MA 01653-0001 Phone: (508) 855-2491 E-mail: daxmurphy@hanover.com

Northwest Chapter

President Stephen D. Youngkrantz, CPCU, CCP, ARC, MCM Safeco Insurance Companies Safeco Plaza 1001 4th Avenue, Suite 2700 Seattle, WA 98185-0001 Phone: (206) 473-5828	Vice President Elaine Douglas Red Shield Insurance Company 1411 SW Morrison Street Suite 400 Portland, OR 97205-1945 (503) 226-4146 x190
Secretary Jennifer Kreitler WA State Office of the Insurance Commissioner 5000 Capitol Blvd SE PO Box 40259 Olympia, WA 98504 Phone: (360) 725-7127	Treasurer John Haworth, MCM WA State Office of the Insurance Commissioner 5000 Capitol Blvd SE PO Box 40259 Olympia, WA 98504 Phone: (360) 725-7223
Regional Director Erica Brownell, AIS Washington Surveying and Rating Bureau Compliance Supervisor 2101 4th Avenue Suite 300 Seattle, WA 98121 Phone: (206) 273-7167	Past President Brianne Dahl Mutual of Enumclaw Insurance Group 1460 Wells St. Enumclaw, WA 98022 Phone: (360) 825-2591 ext. 3096

South Central Chapter

President Donna Benard New York Life Insurance Company LTC Division 6200 Bridge Pt Pkwy, Suite 400 Austin, TX 78730-5006 Phone: (713) 703-5475	Vice President Tyrone Settlemier, CPCU, ACP UBI — a division of AmTrust North America 12790 Merit Dr Dallas, TX 75251 Phone: (214) 360-8034
Secretary Rachelle Carter Louisiana Department Of Insurance PO Box 94214 Baton Rouge, LA 70804-9214 (225) 219-5100	Treasurer Marrjo Ortiz New York Life Insurance Company 6200 Bridge Pt Pkwy Austin, TX 78730 Phone: (512) 703-5809
Regional Director Diane Higdon, CCP, CE#1, CC#2 American Health & Life Insurance Company 3001 Meacham Blvd. Fort Worth, TX 76137 (817) 348-7535	Past President Joycelyn Ray HCC Insurance Holdings, Inc. 13403 NW Freeway Houston, TX 77040 Phone: (713) 744-3738

Western Chapter

President Mark Banks Equitable Life & Casualty Insurance Company 3 Triad Ctr Salt Lake City, UT 84180-1202 (801) 579-3756	Vice President Randall A. Doctor, Esq Barger & Wolen, LLP 650 California Street San Francisco, CA 94108 Phone: (415) 743-3707
Secretary Tonia Burleigh Balboa Insurance Group 3349 Michelson Drive, Suite 200 Irvine, CA 92612 Phone: (949) 222-8164 Toll Free: (800) 854-6115 ext. 8164	Treasurer Lynne C. Hennessey Veterinary Pet Insurance Co. DVM Insurance Agency 1800 E. Imperial Hwy., Suite 145 Brea, CA 92821 Phone: (714) 706-5479
Past President Carol Heard California Casualty Management Co. 1900 Alameda de las Pulgas San Mateo, CA 94403-1298 Phone: (800) 288-7765 ext. 4697