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New England Chapter

(Includes the states of Connecticut, Maine, Massachusetts, New Hampshire, Upstate New York, Rhode Island, Vermont)

Photo Gallery   ·   Chapter Officers   ·   Committee Chairs   ·   Events/Announcements   ·   Archived Meeting/Events


Welcome to the New England Chapter Webpage

This area is your resource for information about past, current and future meetings, events and news. Please visit often as the information will be updated frequently.

Many of the documents available for download are in Adobe Acrobat PDF. You will need the Adobe Acrobat Reader software to view, save and print the documents. Visit www.adobe.com for download instructions, available at no charge.

Members: Email and contact information for members are available in the Online Membership Directory.



New England Chapter
Regulator Roundtable

Join the New England Chapter for a Regulator Roundtable. In attendance will be George Bradner and Paul Lombardo from the CT DOI and Sheri Cullen from the MA DOI.
You will be able to submit questions prior to the event, or as during the roundtable on September 30. To submit your questions prior to the meeting, please email them to Anne Casillo.

Date:  Wednesday, September 30, 2020
Regulator Roundtable: 10:30am-11:30am (EDT)
Cost:  Free

Registration Questions? Please contact Paulette Almond


Interested in becoming an engaged New England Chapter Member? WE NEED YOUR HELP! Our AICP New England Chapter is always looking for volunteers to serve as chairs or participants on committees, for administration as well as for educational events and networking opportunities throughout the year. No time commitment is too small and help make 2019 the best yet! Click here to fill out the volunteer form.

The New England Chapter finally has its own LinkedIn group! Here, we will be posting photos and reminders about chapter events. Not to mention, this will provide an outlet to connect with those you have met at events. Don't hesitate — Click here to join today!



Board Members

Anne Casillo

Anne Casillo
Insurance Services Office, Inc.
319A Southbridge Street Suite 205
Auburn, MA 01501
Phone: (508) 832-7360

Heather Gmyrek

Vice President
Heather Gmyrek
Argo Group US
One Monarch Place 22nd Floor
Springfield, MA 01144
Phone: (972) 506-2419


Holly Filomena

Holly Filomena
The Hartford Financial Services Group, Inc.
690 Asylum Avenue
Hartford, CT 06155
Phone: (860) 547-2964

Sarah J. Huffer

Sarah Huffer
Delaware Life Insurance Company
1601 Trapelo Road, Suite 30
Waltham, MA 02451
Phone: (781) 703-5258


Anne Casillo

Past President
Anne Casillo
Insurance Services Office, Inc.
319A Southbridge Street Suite 205
Auburn, MA 01501
Phone: (508) 832-7360

Rachel C. Galasso

Regional Director
Rachel C. Galasso
Markel Specialty
N14W 23800 Stone Ridge Dr
Waukesha, WI 53188br> Phone: (262) 548-9880 Ext. 233239



Committee Chairs

Volunteering is a great way to meet your colleagues in other companies, in both a fun and productive way! Reach out to any current board or committee member (listed below) to learn more or Click here to fill out the volunteer form and learn how to submit. We look forward to hearing from you!

E-Day Committee: Planning & coordinating our annual Education Day.

Heather Gmyrek (Chair)
Argo Group US

Planning & Events Committee: Planning upcoming Events and Chapter Meetings

Debra LaRose (Co-Chair)
National Life

Corrin Powell (Co-Chair)
Hartford Steam Boiler

Volunteer Recognition Committee: Identifying and recognizing outstanding volunteer leaders and recruiting new volunteers.

Stephen Fisher (Chair)
Beazley Group

Membership Committee: Reaching out to new members, providing information to existing members, contacting non-renewals.

Melissa Cote (Chair)
The Hartford Financial Services Group, Inc.

Website & Publicity Committee: Works directly with National Website committee to maintain Website content for our chapter.

Greg Pelletier (Co-Chair)
The Hanover Insurance Group

Sarah Huffer (Co-Chair)
Delaware Life Insurance Company

Nominating Committee: Identifies leaders within our chapter, coordinates the nomination process.

Brian Duvall (Co-Chair)
Liberty Mutual Benefits

Shannon Rose Jervey (Co-Chair)
Liberty Mutual Insurance Group


Archived Meetings/Events

Investigations in the Age of GeoSocial Data – September 16, 2020

Webinar hosted by the New England Chapter and presented by DigiStream Investigations.

This webinar reviewed what geosocial data is, and exactly how this type of information is used to investigate insurance claims of all kinds. The presenter helped us understand eye-opening insights into accidents, site security, workplace harassment and high exposure incidents, by locating social media photographs, videos, and posts at specific locations and times anywhere in the world. This session looked at real life case examples to demonstrate the impact of this new technology in the realm of risk management, law and insurance. Privacy and legal issues, as well as preserving, authenticating and presenting this type of cyber evidence were also discussed. Attendees left with a better understanding of investigative practices required for a successful geosocial investigation.

About the Presenter:

Jacqueline Batista is the Liability Account Manager for DigiStream New England and has over 8 years of experience in the investigations industry. She is a licensed Private Investigator and holds a degree in Criminal Justice with a concentration in Investigative Services from the University of New Haven.

New England Chapter Virtual Lunch and Learn – June 25, 2020

Our chapter held a virtual lunch and learn to hear updates from our officers, talk about what’s happening, and discuss what might happen in light of today’s uncertainty. It was a great opportunity to see and hear from our members.

New York P&C Regulator Filings Symposium – February 12, 2020

The New England and Mid Atlantic Chapters co-hosted this special event with the NY Insurance Association.
P&C Assistant Bureau Chief, Gerry Scattaglia, and Supervising Casualty Actuary, Anthony Yoder, extended a special invitation to AICP and NYIA members to attend a Filings Symposium with NY DFS.

Handouts From Event
NY DFS UBI P&C Guidelines (including smartphone Apps) 25 April 2019
NY DFS P&C Handout UBI guidelines for smartphone app algorithm filers 31 May 2018
NY DFS P&C UBI Guidelines for smartphone app filers 1 June 2018
NY DFS P&C Rate Filing Tips

New Hampshire Insurance Department Meet and Greet – October 17, 2019

On October 17, 2019 members had an opportunity to schmooze over coffee and bagels with L&H and P&C regulators at the NH Insurance Department.

New England Chapter 2019 Summer Meeting – August 16, 2019

Our summer chapter meeting was held August 16 at the stunning Saint Clements Castle in Portland, CT.

New England Chapter Education Day – June 12, 2019

Education Day Sessions:

Session 1 –  Legal Cannabis and Impairment : Medical, Toxicological and Public Health Implications
Session 2 –  Hot Topics, L&H
Session 3 –  Top Market Conduct Exam Risk - Leveraging the data
Session 4 –  Hot Topics, P&C
Session 5 –  Insurance Lobbyist - Top of Mind
Session 6 –  Investigations in the Age of Geosocial Data
Session 7 –  Insurance Regulation & Technology: Adding Business Value to Compliance
Session 8 –  Suitability
Session 9 –  Walk of Fame, Not Walk of Shame - Ethics in an Ever-Changing Environment
Session 10 –  The NAIC, Model Law Development Process and Information Resources
Session 11 –  P&C Round Table
Session 12 –  L&H Round Table
Session 13 –  NY’s Redundant and Confusing Disclosure requirements: Regs 210, 187 and 60
Session 14 –  Product Innovation
Session 15 –  Impact of new financial crime regulations on the insurance industry – Make sure you are regulator-ready
Session 16 –  Autonomous Vehicles: Perspectives, Regulations & Insurance

NE Chapter Sponsor Presentation

Connecticut Insurance Department Meet and Greet! — April 25, 2019

On April 25, 2019 AICP New England Chapter members had the opportunity to meet with the State of Connecticut Department of Insurance regulators. This was a great a opportunity to ask questions about rules, regulations and filings and even ask specific questions about Company filings.

For further information regarding the CT DOI Meet and Greet, click here!

New England Chapter 2018 Winter Meeting - December 7, 2018

On December 7, fifty insurance professionals gathered at the Mark Twain House in Hartford for our Winter 2018 meeting.

The morning began with breakfast and networking followed by our chapter business meeting, called to order by Chapter President Anne Casillo.

Chapter Secretary Holly Filomena and Treasurer Sarah Huffer provided updates on our last meeting and chapter finances.

Chapter Past President Rachel Galasso, filling in for Vice President Melissa Cote, updated members on plans for our 2019 Education Day. The committee is looking toward a mid-June date focusing in on locations in Springfield and Southbridge, More to come on a final selection and date. Anne Casillo presented Rachel with a certificate of appreciation, acknowledging her support of the chapter.

RI Associate Director Paula Pallozzi's contributions to AICP both from a national and chapter perspective were recognized, as Anne presented Paula with a certificate of appreciation. Ms. Pallozzi has announced her retirement in early 2019.

Regional Director Sara Thomas has relocated to Indiana. As our by-laws address this situation, members took a vote in support of allowing Sara to remain director until the end of her September 2019 term.

There seems to be a continuing issue with AICP email getting caught in companies' spam folders. We know that our management company has helped many members correct this situation. If you don't seem to be receiving meeting notices or even your dues invoice, please go to AICP.net and let Melissa Pomerene know.

At the conclusion of our business meeting, a fabulous panel comprised of nine regulators and chapter members representing both property & casualty and life & health convened to discuss filings and well as compliance issues facing the industry. The hour and a half give and take discussion was extremely well received as it offered our members a chance to hear regulators and colleagues discuss compliance issues that matter in our region as well as ask their own questions.

After an absolutely delicious catered lunch, Anne and Volunteer of the Year Award Committee Chair Stephen Fisher presented Christina Boudreau with a certificate in recognition of her late father Jim Ruegg's contributions to AICP. Jim, who passed away this fall, was a longtime member of our chapter and served for many years as chair of the planning committee. Anne and Steve announced that the chapter board of directors voted to rename the award "The Jim Ruegg Volunteer of the Year Award". The award will be presented at our 2019 Education Day.

Our day ended with additional networking and a guided tour through the Mark Twain House decorated for Christmas.


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