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New England Chapter

(Includes the states of Connecticut, Maine, Massachusetts, New Hampshire, Upstate New York, Rhode Island, Vermont)

Photo Gallery   ·   Chapter Officers   ·   Committee Chairs   ·   Events/Announcements   ·   Archived Meeting/Events



Interested in becoming an engaged New England Chapter Member? WE NEED YOUR HELP! Our AICP New England Chapter is always looking for volunteers to serve as chairs or participants on committees, for administration as well as for educational events and networking opportunities throughout the year. No time commitment is too small and help make 2019 the best yet! Click here to fill out the volunteer form.

The New England Chapter finally has its own LinkedIn group! Here, we will be posting photos and reminders about chapter events. Not to mention, this will provide an outlet to connect with those you have met at events. Don't hesitate — Click here to join today!


Where: Mark Twain House
351 Farmington Avenue
Hartford, CT 06105

When: Friday, December 7, 2018

Topic: Filing Panel — How to submit professional filings for faster approval
(This will be a panel bringing together Life and Health and Property Casualty regulators and several industry members to discuss successful completion of filings and compliance activities and how the AICP can better assist with them. We envision a lively and informative discussion including audience participation.)

Speaker Panel: Regulators:
George Bradner, Director, CT Insurance Dept. (P+C)
Emily Brown, Assistant Director Rates and Forms, VT Dept. of Financial Regulation (L+H)
Frank Cardamone, Supervisor, NH Department of Insurance (P+C)
Matt Mancini, Director, MA State Rating Bureau (L+H)
Ed Charbonnier, Interstate Insurance Product Regulation Commission (L+H)

Industry panelists will be announced at a later date.

Networking Event: Guided tour of Mark Twain House, decorated for Christmas.

Itinerary: The day will run from 9:00 am to 3:00 pm, as follows:

9:00 am - 9:30 am Registration
9:30 am - 10:00 am Breakfast
10:15 am - 11:00 am Business Meeting
11:00 am - 12:30 pm Speaker Panel
12:30 pm - 1:30 pm Lunch*
1:30 pm - 3:00 pm Networking Event

Starters - Garden Salad and Lentil Soup
Entrees - Beef Stroganoff, Chicken Piccata and Salmon Toscano
Vegetables - Roasted Fingerling Potatoes and String Beans Almondine
Dessert - Chocolate Raspbery Mousse Cake

The cost of this Chapter Meeting is $45 for members and $60 for non-members.

Click here to register online
Click here to register by mail

Please register no later than Friday, November 30, 2018. Cancellations received after December 4th are nonrefundable.

There is free parking onsite.

If you have any questions, please contact Julie Levine, at 860-226-2019, or Julie.Levine@Cigna.com.


Welcome to the New England Chapter Webpage

This area is your resource for information about past, current and future meetings, events and news. Please visit often as the information will be updated frequently.

Many of the documents available for download are in Adobe Acrobat PDF. You will need the Adobe Acrobat Reader software to view, save and print the documents. Visit www.adobe.com for download instructions, available at no charge.

Members: Email and contact information for members are available in the Online Membership Directory.


Board Members

Anne Casillo

Anne Casillo
Insurance Services Office, Inc.
319A Southbridge Street Suite 205
Auburn, MA 01501
Phone: (508) 832-7360

Anne Casillo

Vice President
Melissa Cote
The Hartford Financial Services Groupe, Inc.
690 Asylum Ave
Hartford, CT 06155
Phone: (860) 547-7169


Holly Filomena

Holly Filomena
The Hartford Financial Services Group, Inc.
690 Asylum Avenue
Hartford, CT 06155

Sarah J. Huffer

Sarah Huffer
Delaware Life Insurance Company
1601 Trapelo Road, Suite 30
Waltham, MA 02451
P: 781.703.5258


Rachel C. Galasso

Past President
Rachel C. Galasso
MAPFRE Insurance
211 Main St
Webster, MA 01570
Phone: (508) 949-4482

Sara Thomas

Regional Director
Sara Thomas
Liberty Mutual Insurance
10 St. James Ave
Boston, MA 02116
Direct Dial: 857-224-2397
Mobile: 857- 895- 6941



Committee Chairs

Volunteering is a great way to meet your colleagues in other companies, in both a fun and productive way! Reach out to any current board or committee member (listed below) to learn more or Click here to fill out the volunteer form and learn how to submit. We look forward to hearing from you!

E-Day Committee: Planning & coordinating our annual Education Day.

Anne Casillo
Insurance Services Offices Inc.

Planning & Events Committee: Planning upcoming Events and Chapter Meetings

Julie A. Levine (Chair)

Volunteer Recognition Committee: Identifying and recognizing outstanding volunteer leaders and recruiting new volunteers.

Stephen Fisher (Chair)
Beazley Group

Membership Committee: Reaching out to new members, providing information to existing members, contacting non-renewals.

Melissa Cote (Chair)
The Hartford Financial Services Group, Inc.

Website & Publicity Committee: Works directly with National Website committee to maintain Website content for our chapter.

Melissa Cote (Chair)
The Hartford Financial Services Group, Inc.

Nominating Committee: Identifies leaders within our chapter, coordinates the nomination process.

Brian Duvall (Co-Chair)
Liberty Mutual Benefits

Shannon Rose Jervey (Co-Chair)
Liberty Mutual Insurance Group


Archived Meetings/Events

New England Chapter 2018 Summer Meeting – August 24, 2018

Our summer chapter meeting was held August 24 at the beautiful Woodstock Inn and Golf Course in Woodstock, Vermont.

NE Chapter President Rachel Galasso welcomed attendees and presided over the business meeting. Holly Filomena presented her Secretary’s report. Rachel gave a mini-financial update for Treasurer Sarah Huffer who is just returning from maternity leave. Rachel announced the Chapter Officers for 2018-2019 – Anne Casillo, President; Melissa Cote, Vice President; Holly Filomena, Secretary and Sarah Huffer, Treasurer. Sara Thomas continues as our Regional Director.

Julie Levine, Chairman of the Planning Committee, previewed our winter meeting that will be held December 7 at the Mark Twain House in Hartford, CT. Julie asked Vice President Anne Casillo to talk about the planned meeting topic – State Filings - A Discussion. A panel comprised of regulators from Life & Health and Property & Casualty will be joined by several AICP members who will discuss multiple facets of filings – from professionalism to presentation to process. A founding tenet of our association was to help provide education for all filers as well as the sharing of ideas in this regard. More information to follow.

There are many of our committees looking for volunteers. If you want to be involved in the chapter, we could love to have you!

Under new Business, Cailie Currin from Currin Compliance discussed her concern about smaller percentage of Life & Health members in the chapter compared with Property & Casualty (roughly 40% are Life & Health) and how this was impacting her thoughts on being an Association sponsor. Julie, Holly, Cailie and Lori Whitlock will be a part of a working group to focus on increasing L+H membership.

Anne Casillo introduced James Fox and Frank Cardamone from the New Hampshire Insurance Department who gave updates on several P&C initiatives. Proposed Rule Ins 5001 brings the state’s desk drawer rules out into the open. The Department has requested industry feedback on these rules. The Department also mentioned modernization and speed to market as were included within enacted House Bill 1389. They plan to audit about 10% of the filings now considered to be informational. Bulletins issued before 1999 were withdrawn. The Department is now reviewing post 1999 bulletins. Insurance Rebates are allowed in the state, but only within the policy. Finally, average review time was greater than 50 days while the statute says 30 days. Focus will be given to filings that have the most impact on the insurance buying public. As result of this initiative, they were happy to report the average review time stands at 10 days!

Anne recognized Vermont Insurance Department staff who were in attendance including Kevin Gaffney, Emily Brown and Pat Murray. We were also pleased to hear that both Pat Murray and Frank Cardamone will be joining our chapter as regulators.

And finally, Anne introduced Vermont Insurance Commissioner Mike Pieciak who discussed so many aspects of his role as head of the Department of Financial Regulation. From issues in the Green Mountain state of an aging population facing elder abuse, consumer protections, cyber, crypto currencies, the Northeast political landscape and reinsurance. For those of you who could not attend, you missed an impressive young and dynamic regulator.

Attendees continued networking during our delicious lunch followed by an exciting afternoon of lawn games back at the impressive main inn.

Great feedback was received on the meeting. We hope to visit Vermont for another Chapter meeting in the near future.

Summer Meeting Pictures

New England Chapter 22nd Annual Education Day – June 6, 2018

A note from our VP and Chair of our Education Date Committee...
On June 6 over 125 insurance professionals across the northeast and beyond gathered at the Publick House in Sturbridge, MA for our 22nd annual Education Day. Our daylong meeting featured some 15 sessions covering a wide range of current property & casualty as well as life & health issues. We were honored to be joined by regulators from all New England states, including incoming New Hampshire Commissioner John Elias and Rhode Island Insurance Superintendent Elizabeth Dwyer who also gave the keynote luncheon address on insurance regulation. Indications are that all in attendance enjoyed the day. We look forward to seeing you at our 23rd annual Education Day, Spring 2019.

E-Day Pictures
A big THANK YOU to our E-day 2018 Sponsors!

Education Day Sessions:

New England Chapter 2017 Winter Meeting

Dec. 8, 2017
Old Sturbridge Village, MA
Please join us for us for our winter meeting at Old Sturbridge Village on Dec. 8. We have a full agenda including continental breakfast, a business meeting, speaker Sheri Cullen, Director of Policy Review at the Massachusetts Division of Insurance, lunch, games from the late 1700s, and the option to explore Old Sturbridge Village during its exclusive Christmas by Candlelight event.


AICP Mid-Atlantic Chapter and New England Chapter Q&A with the New York Department of Financial Services

August 18, 2017
Empire State Plaza Convention Center
Albany, NY
Registration is now open for the AICP Mid-Atlantic Chapter and New England Chapter Q&A with the New York Department of Financial Services Life and Health Division on Friday, August 18 in Albany. Registration is $40 per person and includes a continental breakfast and networking event and a lunch after the Q&A.



FRIDAY, MAY 12, 2017

Session Topics include the following:
Repeal or Change ACA & State Mandated Benefits
Managing Compliance Risk / Corporate Governance
Universal Life Issues
NAIC Update including SERFF and Big Data
Emerging P&C Issues
L&H/P&C Roundtables & Hot Topics with Regulators
Privacy – US and International Trends Association and Discretionary Groups
NY Specific Issues
IIPRC presentation and updates
Compliance with OFAC
Consumer Protection
Reinstatement of Insurance Liability and Liability Assessment

Handouts and Presentations


PRIOR MEETING RECAP: New England Chapter Holds its 20th Annual E-Day!

The AICP New England Chapter held its 20th Annual E-Day April 29th at the lovely Wentworth by the Sea Hotel in Portsmouth, N.H. Close to 100 insurance compliance professionals and state supervisors from six states benefitted from a choice of 14 educational sessions, including regulator roundtables, industry “hot topics” sessions, and property & casualty, life and health specific topics. Guest speakers included Eric Nordman, director of Regulatory Services at the NAIC, and New Hampshire insurance commissioner Roger Sevigny provided a keynote speech about challenges facing the insurance industry.

Rhode Island Update from Paula Pallozzi

Our Sharing Economy Overview from Eric Nordman

Property & Casualty Trends from Joe Bienick

Legislative and Regulatory Update


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